Kaiser Permanente warning members of any potential phone or Medicare scam

17 News viewer raises concern over automated call claiming to come from Kaiser

BAKERSFIELD, Calif. - Kaiser Permanente is reminding its members to be wary of any potential phone scam addressing concerns from a 17 News viewer.

A 17 News viewer called and told us he was concerned about a telephone call he received. The viewer said an automated message claiming to be from Kaiser asked him to confirm his identity via the keypad and alerted Kaiser about it.

On Thursday afternoon, Kaiser let 17 News know that they aren't aware of a Medicare scam involving Kaiser, but did say they are contacting members via automated calls and email about new Medicare cards members should receive starting in April.

A spokesperson for Kaiser said the company would never ask members to give private or personal information to receive a new Medicare number or card.

Kaiser adds if members have any questions they can call its call center at 1-800-464-4000.

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