State Farm plans to close Bakersfield operations center by 2021

BAKERSFIELD, Calif. - State Farm Mutual Automobile Insurance Company announced Thursday plans to exit eleven facilities in stages over the course of several years, beginning next year. 

That includes the State Farm Operations Center in Bakersfield located at 900 Old River Road.

According to a news release, the company plans to close the Bakersfield location in 2021.

The work from these facilities will move to the company's headquarters in Bloomington, Ill., its offices in Atlanta, Dallas, and Phoenix, as well as a number of existing locations across the U.S.

Bakersfield employees will have opportunities to relocate with the jobs, according to a spokesman.

"We understand that for personal reasons some of these employees may not be able to relocate and then they will have to evaluate what's best for them for their personal and professional lives. Understanding that impact is a big part of why this was rolled out with a long tail. The impact there in Bakersfield, the final leaving of that lease facility is 2021." explained Justin Tomczak, Senior Media Relations for State Farm. 

These changes will affect approximately 4,200 of the company's nearly 70,000 employees. These employees will continue to have job opportunities in other State Farm locations.

 "We understand the decision to exit these facilities directly affects our employees and their communities. While the exits will begin in 2018 and continue over several years, we are announcing this decision now in order to give employees time to make personal and professional decisions. The company will continue to have a strong local presence in these communities through our agents and local claims employees," said Mary Schmidt, executive vice president and chief administrative officer. 

 The company's decision to exit these facilities was based on efforts to best serve customers by gaining efficiency through streamlining and improving processes, leveraging technology, and concentrating employees in larger locations. 

 "In order to adapt to the changing needs of our customers and continue to provide the remarkable service that our customers expect, we must continue to manage our business efficiently," added Schmidt.


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